Magellan Health

Magellan of Iowa

Contact Information

How do I contact Magellan's Member Services?

Member Services is available 24 hours a day, seven days a week.

  • To contact Magellan Member Services for assistance call (800) 317-3738.
  • If you are deaf or hard-of-hearing, call our TTY number at (800) 787-1730.

Crisis contact information

Iowa Plan Crisis Line
Available 24 hours a day, seven days a week to anyone experiencing a mental health crisis.
(800) 317-3738, TTY (800) 787-1730
For emergency situations always call 911.

You might need this information in some other way,

such as in Spanish, Braille, etc. If so, please contact

us. The phone number to use is 1-800-317-3738. For

TTY, call us at 1-800-787-1730 (extension 5025).

You can get a spoken translation at no cost for most


Careers and Employment Opportunities

Click here


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Contact Information

Important member information: Iowa Medicaid Enterprise is now managing behavioral health services for the state of Iowa. For questions regarding your services, please call 1-800-338-7909.

** To file a grievance or appeal for services provided on or before December 31, 2015, please call Magellan Healthcare at 1-800-638-8820.