Magellan Health

Library & Training

Cultural Competency

At Magellan Behavioral Care of Iowa, we work to provide culturally competent care-our goal is to provide care and services that recognize the diverse backgrounds of the individuals and families we serve. Our strategies acknowledge and respect the behavior, ideas, attitudes, values, beliefs and language of an individual or group of people.

Below is a link to some of our corporate resources outlining how we incorporate cultural competence into our care and services. On this page you'll find a comprehensive resource kit, an introduction to our treatment philosophy and information sheets on the topic.

Translation Resources

Cultural Competency Resource Kit

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Contact Information

Important member information: Iowa Medicaid Enterprise is now managing behavioral health services for the state of Iowa. For questions regarding your services, please call 1-800-338-7909.

** To file a grievance or appeal for services provided on or before December 31, 2015, please call Magellan Healthcare at 1-800-638-8820.