Outcomes
Magellan's secure, Web-based outcomes measurement system, known as Outcomes360, features tools that help consumers and their caretakers assess and track progress related to their mental and physical health. You can use the assessment process and reports to enhance treatment planning for each member in your care.
CHI and CHI-C
To use the CHI and CHI-C for purposes of the LPHA assessment, please click here: Administer CHI and CHI-C . It will take you to the necessary location for beginning online assessments and for printing any needed information including sample copies of the tools themselves. If you need further information, please contact Melissa Havig, QI Specialist at 800-638-8820
To access previously recorded training on how to access CHI and CHI-C, please click on the following link http://magellanhealth.na4.acrobat.com/p22614147/
For a template of the NOMs questions asked prior to accessing the CHI and CHI-C, click here
Learn more about the Iowa Crisis Stabilization Program
Learn about promoting choice, direction and control for those with serious mental illnesses.
e-Courses
Magellan has partnered with national behavioral health experts to offer e-courses.
Iowa Medicaid Enterprise Members and Consumers
We are available 24 hours every day.
Provider Line:
800-638-8820
Member and Crisis Line:
Toll-free: 800-317-3738
TTY: 800-787-1730
Fraud & Abuse: 800-755-0850