Magellan Health

Benefits & Services

Recovery and Resiliency

Recovery and Resiliency: Magellan’s Core Treatment Principles

A job you like. Good relationships with family and friends. Your own home.  Most of us take these things for granted. But for many people with mental health problems they are dreams.

 At Magellan, helping people reach their goals for a better life is a primary focus. That is why recovery and resiliency are at the core of what we do. 

 We believe that all people can recover from trauma, tragedy or other stresses. We are all able to go on with life and feel hopeful.  That is resiliency.

 We believe that all people can learn, grow and change. We are all able to build a life filled with meaning and purpose. That is recovery.

 We help individuals and families achieve a number of things through resiliency and recovery:

  • A sense of belonging.
  • A safe place to live.
  • Days full of purpose.
  • Skills to get well.
  • A strong voice in their lives.
  • Hope for the future.

 We support resiliency and recovery in all of our programs. We: 

  • Appreciate those we serve.
  • Respect culture and language.
  • Communicate well.
  • Support the strengths and skills of others.
  • Think about all areas of people’s lives. This includes their:
    • Physical health
    • Mental health
    • Addictions
    • Background
    • Education
    • Work
    • Relationships
    • Housing status
    • Spirituality
    • And more.

 Offer meaningful choices.

  • Use peer, family and natural supports.
  • Help others build confidence.
  • Celebrate and share stories of success.
  • Involve individuals and their families in planning, delivering and evaluating services.
  • Measure, monitor and improve.

 Do you want to learn more about this topic? Visit

Check out our other resources below:

Tools & Resources from our National Partners:

National Alliance on Mental Illness (NAMI)

National Depression and Bipolar Support Alliance: Recovery Education Center

Iowa Resources

Iowa Federation of Families for Children's Mental Health


Co-occurring Disorder 12-Step Support

Dual Recovery Anonymous

Additional Resources

Institute for Recovery and Community Integration

National Association of Peer Specialists

National Research and Training Center on Psychiatric Disability at the University of Illinois at Chicago

National Resource Center on Psychiatric Advance Directives

UPenn Collaborative on Community Integration

Learn more about mental health and well-being:

Mental health and wellness

Salud mental

Building resiliency

Salud mental: Desarrollar resiliencia

Fighting stigma

La enfermedad mental

Mental health resources

Recursos de salud mental


Return to Top

Contact Information

Important member information: Iowa Medicaid Enterprise is now managing behavioral health services for the state of Iowa. For questions regarding your services, please call 1-800-338-7909.

** To file a grievance or appeal for services provided on or before December 31, 2015, please call Magellan Healthcare at 1-800-638-8820.