How do I contact Magellan's Member Services?
Member Services is available 24 hours a day, seven days a week.
- To contact Magellan Member Services for assistance call (800) 317-3738.
- If you are deaf or hard-of-hearing, call our TTY number at (800) 787-1730.
Crisis contact information
Iowa Plan Crisis Line
Available 24 hours a day, seven days a week to anyone experiencing a mental health crisis.
(800) 317-3738, TTY (800) 787-1730
For emergency situations always call 911.
You might need this information in some other way,
such as in Spanish, Braille, etc. If so, please contact
us. The phone number to use is 1-800-317-3738. For
TTY, call us at 1-800-787-1730 (extension 5025).
You can get a spoken translation at no cost for most
Careers and Employment Opportunities